Maintenance & Operations
The Cambria team has wide-reaching maintenance, operations, and asset management experience consulting to the California Department of Transportation and California regional metropolitan planning organizations (MPOs) and regional transportation planning agencies (RTPAs).
Within Caltrans, we have worked with numerous divisions and programs, including Maintenance, Capital Projects, Mass Transportation, and Traffic Operations. We also bring experience with support programs such as Information Technology and Procurement.
Our maintenance, operations, and asset management transportation experience includes both strategic and tactical projects that have produced real results in areas such as strategic planning, meeting facilitation, data analysis and performance measurement, enterprise system implementations, change management for new systems, business process reviews and reengineering, business and technical requirements definition, procurement support, and feasibility study report development.
Caltrans has built one of the world’s most complex highway systems, including some 50,000 highway miles, 25,000 bridges, and thousands of assets valued in the hundreds of billions of dollars. Caltrans recognized the need for improved management information to better manage and maintain highway assets. In implementing the IMMS, Caltrans faced numerous challenges including recent technology failures, siloed teams working independently, an unsuccessful pilot with a previous product, resistant users, and an unprepared software vendor.
To aid Caltrans in addressing these challenges, the Cambria team took an aggressive approach. This included assuming the role as integrator with oversight of all project areas, developing a common plan, confirming the scope and timeline, and securing the right resources. Cambria implemented a systems integration program that included rapid development teams, readiness assessments, customer outreach, customized training, and onsite user support. In addition, we instilled formal project management and quality assurance processes.
Cambria’s work resulted in a successful IMMS deployment and Caltrans’ first-ever successful major system implementation. The project was delivered on time and on budget, and received a user rating of 4.5 out 5. The return on investment for this project was only 1.5 years. IMMS is now regarded as a model technology project within the Department, earning industry recognition from ComputerWorld Magazine.
With over 6,000 highway miles, 4,000 employees, and a maintenance budget of more than $120 million, Caltrans District 4 is the largest and, perhaps, most complex maintenance district within the Caltrans system. To make informed decisions regarding finances and resources, District 4 required up-to-date information on financial, fleet, and inventory related data. Unfortunately, data resided in a number of different locations; therefore, the District needed to manually generate reports from a multitude of data sources.
Cambria assumed the role of project oversight for all METS project areas and phases. Specifically, Cambria assisted District staff in identifying their information needs to improve reporting requirements, as well as helped them garner approval and backing from key stakeholders to support user adoption. Cambria developed a detailed plan and business case, worked with users to define complex functional and technical requirements, and designed a leading-edge technology reporting solution for the District.
The result was an integrated, user-friendly tracking and reporting system for District maintenance expenses. The METS project was completed on budget and on schedule. The introduction of METS saved hundreds of personnel hours per year, generated wide user adoption, and served as the basis for other business intelligence tool implementations within the Department.