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Operations Lead

Columbia, SC

HHS

Direct Hire

1 opening

The Company

Founded in 2003, Cambria Solutions, Inc. (Cambria) is a national information technology and management consulting firm headquartered in Sacramento, California, with offices in Los Angeles, California; Olympia, Washington; Jackson, Mississippi; Washington, DC; Tallahassee, Florida; and Atlanta, Georgia.

Cambria builds custom-tailored solutions helping clients successfully deliver their most important projects and solve their most difficult challenges using ingenuity and a distinctly humanized approach, something we like to call HumanGenuity™.

Since its founding, the company has experienced double-digit growth nearly every year.  Cambria has been recognized six times by Inc. Magazine as one of the nation's 5000 fastest-growing private companies, most recently in 2015.  Cambria was also selected in 2014 as one of Consulting magazine’s “Seven Small Jewels.”

Primarily Responsible For:

  • Experience with Atlassian suite of tools (i.e., JIRA, Confluence, Bamboo, etc.)
  • Managed the problem and incident life cycles for issues
  • Managed a multi-tiered support structure and escalation procedures that include security incident management and critical problem (e.g., system outage) processes
  • Experience developing a problem and incident classification, prioritization, workflow, escalation, communication, and reporting processes
  • Experience coordinating of incident management reporting, tracking, prioritization, escalation, and resolution activities with end-user community.
  • Experience with Release Management Process and Acceptance Criteria
  • Experience managing an integrated release schedule                       

Mandatory Experience and Qualifications:

  • Bachelor’s Degree

Our focus is simple. Start with the right people, deliver solutions and provide consistent value that will impact our communities.   Interested in joining Cambria?  Please remit your resume and compensation requirements.

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Cambria Solutions is an equal opportunity firm. We recruit, employ, train, compensate, and promote without regard to race, color, creed, religion, marital status and/or registered domestic partner status, sex, national origin, age, pregnancy, childbirth, physical or mental disability, status as a disabled or Vietnam veteran, sexual orientation, gender identity, gender expression, genetic information, political affiliation, ancestry, limited English proficiency, or any other basis protected by federal, state or local laws.