Value in Value Streams

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The concept of Value Streams reorients thinking from the vertical to the horizontal, where people, resources, tools, information, and even finances are managed, and at times organized, horizontally across the vertical functional areas aligned for the same common purpose of delivering a product or service. It reorients “top-down” hierarchical organizational thinking, to “right-left” or preferably, “left-right” thinking with a bias towards removing barriers to value flow.​​​​​​​

The Successful Product Owner

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What makes a good Product Owner great? Consider the Pragmatic Marketing Framework below. Assume for a moment that this framework adequately outlines the skills, tasks, and tactics that a Product Owner may be responsible for while managing a technology product. What type of person would be able to do it? Aside from the vast number…

Why use customer experience metrics in Agile?

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The Agile community talks a lot about delivering Value and I mean A LOT. The first Principle of Agile has been “Our highest priority is to satisfy the customer through early and continuous delivery of valuable software” and couple with the 7th principle “Working software is the primary measure of progress”, we see why in general…


Three Pilars

“Scrum is founded on empirical process control theory, or empiricism. Empiricism asserts that knowledge comes from experience and making decisions based on what is known. Scrum employs an iterative, incremental approach to optimize predictability and control risk. Three pillars uphold every implementation of empirical process control: transparency, inspection, and adaptation." (Ken Schwaber and Jeff Southerland,…

The Product Owner

The Role of Product Owner

The Product Owner (PO), is a position created during the early years when Scrum was conceptualized. The role and responsibilities materialized out of a reaction to heavy, big, up-front, rigid requirements gathering within traditional, heavily predictive, "waterfall" project management frameworks. It is one of three main roles within Scrum: Development Team, Scrum Master and Product…

Give Your Retrospective the Time It Deserves

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Retrospectives are incredibly valuable and if you’re not doing them regularly, you’re doing yourself and your team a great disservice. Assuming that your teams are actively engaged in development activity, you may not be maximizing the value to its full potential. Great retrospectives can rapidly turn a good team into an even better team, but…

Product Ownership Structure

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How organizations or enterprises define the roles and responsibilities of the Product Owner (PO) and how they organize their resources can vary. The factors that influence this decision are numerous, and these variables certainly can change over time. But, generally how the PO position is defined hinges on the type of organization: Software Product Organization (SPO; i.e. Amazon)…

Thinking like a Lean-Agile Coach

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Are you a lean-agile thinker? Do you want to be? Who are Lean-Agile Coaches and what do they do? Let's take a look at the role of Lean-Agile coaching and lean-agile thinking; starting with the "lean" side of things. Quality Systems thinking was introduced by Edward Deming in the mid 1950’s and 1960’s. While shunned…