Why use customer experience metrics in Agile?

The Agile community talks a lot about delivering Value and I mean A LOT. The first Principle of Agile has been “Our highest priority is to satisfy the customer through early and continuous delivery of valuable software” and couple with the 7th principle “Working software is the primary measure of progress”, we see why in general…

What is IoT and Why Should You Care?

With the advances of chatbots, wearables and smart devices, it seems like a good time to cover some of the basics and talk about the power (and perils) of connectivity. When we say the IoT, the majority of people either don’t get the idea of what it is or associate it simply with WIFI-enabled devices…

Dissecting the General Data Protection Regulation

In a few short days, the full brunt of the European Union (EU) General Data Protection Regulation (GDPR) will be enforced. The GDPR not only applies to organizations located within the EU but it will also apply to organizations located outside of the EU if they offer goods or services to, or monitor the behavior…