Navigating the World of Bots

How a Conversational User Interface (CUI) Can Change Your World Conversational User Interface. What is it? Why does it have so many names? How can it help your organization? To put it simply, a chatbot is a service that simulates a conversation with a human by leveraging artificial intelligence and natural language processing. This may…

What is a Chatbot Anyway?

A chatbot is a service that simulates a conversation with a human by leveraging artificial intelligence and natural language processing. These bots help organizations provide targeted, proactive user experiences while increasing revenue and user engagement. They can range from functional to fun, run on a variety of different platforms, and provide a near limitless number…